It’s the last thing you want to happen but the first thing your company needs to prepare for – a potential crisis. Catalyst team leader Julia Bishop-Cross has helped clients through disasters big and small, including acting as a front lines spokesperson for American Airlines during the attacks and aftermath of 9/11. Catalyst can help you prepare for potential issues with development of a step-by-step crisis communications plan, message development, and media training. And when a crisis happens, Catalyst is there to help your company manage and recover.